1. Commitment regarding privacy

The term ‘personal information’ used in this Policy refers to information such as your name, date of birth, e-mail address or postal address, on the basis of which your identity can be determined. SoreFix will not process your personal data without your permission. When processing your personal data, we commit ourselves to fully comply with the internationally recognized standards for the protection of privacy. In doing so, we guarantee that our staff observe strict standards regarding safety and confidentiality. In the following sections you can read how and when we collect personal data from you.

2. Destination of personal data

For most of our services you do not need to register in any way, so that you can visit our site without leaving your personal details. Registration may be required for some services. If you register with us, you may have to fill in certain fields (some are mandatory, others optional) as well as a user name and password. If you do not complete any personal information requested by us in such situations, you may not be able to access certain parts of the site and we may not be able to answer your questions. SoreFix processes personal data for a limited number of specific purposes about which we inform you when we ask you for information. For example, we may collect and use personal information to offer you products and services, to charge you the products and services you have ordered, to trade products and services that we consider important to you or to contact you. to take for other purposes. The information you send to our Customer Service department is only used to help you solve problems and is kept secret. SoreFix does not store your data for longer than is reasonably necessary for such purposes and in accordance with any applicable legal or ethical requirements regarding reporting and retention of documentation.

3. Non-disclosure of information

Your personal details are not sold, passed on or otherwise distributed to third parties outside SoreFix by SoreFix. Occasionally, however, personal data may be transferred to third parties acting for or on behalf of SoreFix, or in connection with the operation of SoreFix, for further processing in accordance with the (the) purpose (s) for which the data were initially collected. If disclosure of personal data to a third party is likely or necessary for whatever reason, SoreFix will endeavor wherever possible to ensure that disclosure and destination of the data are clearly indicated. Although such third parties may have a different privacy policy, we try to ensure that they offer the same level of protection as SoreFix and, where necessary, we will contractually require them to transfer transferred data only for the purposes for which SoreFix has expressly granted permission. Without your prior express consent, we will not pass on any information about you to third parties that is sensitive (eg medical data). You can always withdraw your consent at a later time. If you withdraw your consent, SoreFix may not be able to grant certain requests. Where possible, SoreFix will inform third parties to whom your data have been transferred that you have withdrawn your consent.

4. Right of access

You are entitled to request and update your personal details or have them removed. We strive for current, correct and complete personal data. You can request and correct your personal information that we have available by contacting the webmaster. Such requests are granted immediately and correctly. No costs are charged for a request for correction, although SoreFix may request a small cost-recovery fee for all other requests. For requests for the removal of personal data, all applicable legal and ethical requirements imposed on SoreFix apply to reporting or storing or archiving documentation.

5. Security and confidentiality

To guarantee the security and confidentiality of personal data that SoreFix collects online, SoreFix uses data networks that are protected by, among other things, standardized firewalls and passwords. Personal data is only accessible to employees who need the data and who are trained in the correct handling of such data and observe strict standards of confidentiality. Employees who violate our policies and procedures are punished accordingly. Compliance with our policies and procedures by staff is regularly monitored and assessed. Although we can not guarantee that data will not be lost or misused or altered, we try to prevent such regrettable occurrences.

6. Data transfer abroad

SoreFix is a global company and has databases in various jurisdictions. SoreFix can forward your data to one of its databases outside the country where you live. If the privacy protection level in a country does not comply with recognized international standards, we will ensure that data transfers to SoreFix databases in that country are adequately secured and that no data transfer to third parties takes place in such countries without your prior explicit consent.

7. Anonymous data and ‘cookies’

Most of the data that SoreFix collects on its website (s) are anonymous, such as the pages you visit and the searches you provide. If you visit our website, we do not collect personal information unless you have given permission for it. SoreFix processes anonymous data in order to improve the content of the site and, for internal market research, collects aggregate statistical information about people who use our site. To this end SoreFix can install ‘cookies’ with which the first level domain name of the user is collected (eg ‘bigmail.com’ from the e-mail address ‘john@bigmail.com’) as well as the date and time at which access was obtained. With ‘Cookies’ alone, the identity of the user can not be determined. A ‘cookie’ is a piece of information that is sent to your browser and stored on the hard disk of your computer. Cookies do not damage your computer. You can set your browser to notify you when you receive a “cookie” so that you can decide whether or not to accept it.

8. Spamming

SoreFix does not tolerate ‘spamming’. Spamming is understood to mean the large number and repeated sending of unsolicited e-mails, usually of a commercial nature, to persons with whom the sender has not had contact before or who have indicated that they do not wish to receive such messages. If SoreFix, on the other hand, considers certain product or health information or other data to be of interest to you, SoreFix reserves the right to inform you about this by e-mail, while at the same time offering you the possibility not to opt for such a service.

9. Personal data and children

SoreFix will not intentionally collect, use or disclose personal data of a minor under the age of thirteen without the prior consent of a person with parental responsibility (eg a parent or guardian) through direct offline contact. We will inform the parent (i) what specific personal details of the minor are collected and (ii) that it has the possibility to prohibit the collection, use and storage of such information. SoreFix adheres to the US Children’s Online Privacy Protection Act and to similar laws in force in other countries to protect children.

10. Links to other sites

This Privacy Policy only applies to the websites of SoreFix with exclusion of websites of third parties. SoreFix can offer links to other websites that we consider important for our visitors. We strive to offer links to websites of the highest quality. However, given the nature of the World Wide Web, SoreFix can not guarantee the quality of every offered link to a website nor be held responsible for the content of other sites than that of dSoreFix.

11. Contact SoreFix

If you have questions or complaints about our compliance with this Privacy Policy or if you have recommendations or comments to improve the quality of our Privacy Policy, please contact the webmaster. This privacy policy has been in effect since 1 January 2001. We strive for continuous improvement of the tools with which you can manage the data that you send us. Visit this page from time to time to review these and other new tools.